PS4 Console:
1. Go to PlayStation Store
2. Scroll to the bottom of the sidebar, select Redeem Codes
3. Carefully enter the 12-digit code, then press Done and follow the steps to redeem your code.
4. Congratulations! The credit or content is now applied to your account.
NOTE: For PSN games, you may choose to download right away or any time, just go to Library, then Purchased.
PS5 Console:
4. Select Redeem code
5. Enter your 12-digit code and Redeem it.
6. Congratulations! The credit or content is now applied to your account.
Web Browser:
1. Go to the PlayStation Store website and log in to your PSN account.
2. Click on your Avatar at the top-right of the screen.
3. Select Redeem Codes from the drop-down menu.
4. Carefully enter the 12-digit code, then hit Next.
5. Confirm the product by clicking Add funds/Redeem/Confirm
6. Congratulations! The credit or content is now applied to your account.
REMINDERS:
- When redeeming PSN codes, there's no need to add capital letters, blank spaces, or hyphens.
- If the purchase is not reflecting, please try the following:
- Redeeming via console > Restart your console
- Redeeming via web browser > Sign out of Account Management or exit PlayStation Store and sign back in to refresh your account.
- Visit the PlayStation Network Status page. Please wait until the lights are green before trying to enter the code.
- If your code is coming back as used or invalid, please follow the instructions from this article.
Still having trouble redeeming your code? Check out the Fix Common Errors for PlayStation.