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How are your prices so affordable?
Negotiating volume-based discounts and delivering our products digitally allows us to get your product to you at a cheaper rate than its retail value.
Are your codes/keys genuine?
Yes, all our codes/keys are 100% genuine.
How long will it take to receive my order?
99% of our orders are delivered within 10 minutes.
Delivery can take slightly longer if you have been asked to verify your purchase.
Do you send items by post?
No, all our orders are completed digitally and will be available in the My Orders section of your EF dashboard after purchase.
How do I download/view the code/key?
1. Log in to the account you used to purchase your key
2. Navigate to your dashboard on the top right of the page
3. Click on the My Orders section.
4. Select your order to view your keys.
Can my code/key be redeemed at a later date?
Unless stated otherwise, our products can be redeemed at any time.
However, we highly recommend redeeming/activation sooner than later.
Where can I see my code/key?
Your key will be viewable in the My Orders section of your dashboard.
How many devices can OEM keys be used on?
The 1 PC can only activate 1 PC, whereas the 5 PC can activate up to 5 PC. It can only be used on one-time installation only.
Do your Windows & Office keys provide lifetime access?
Unless stated otherwise, some are binding and some are not.
Is there a subscription fee for your Windows & Office products?
No, there is no subscription fee for any of our Windows or Office keys.
Can my EF account be deleted?
You can deactivate your account at any time.
Note: Your EF account holds all your purchase and support ticket history.
Do you have any other payment method besides PayPal?
We support PayPal, Cryptocurrency and VISA/MASTERCARD/AMEX payments.
Why do I need to be verified?
We verify our customers to protect them against identity theft.
Did not find an answer to your question, lets ask a member of our Support Team
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