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How to redeem on PlayStation?

Modified on: March 1, 2024

PS4 Console:

1. Go to PlayStation Store 

Open PlayStation Store

2. Scroll to the bottom of the sidebar, select Redeem Codes 

Redeem codes section

3. Carefully enter the 12-digit code, then press Done and follow the steps to redeem your code.

enter the 12-digit code

4. Congratulations! The credit or content is now applied to your account. 

NOTE: For PSN games, you may choose to download right away or any time, just go to Library, then Purchased

 

PS5 Console: 

4. Select Redeem code

5. Enter your 12-digit code and Redeem it.

6. Congratulations! The credit or content is now applied to your account. 

 

Web Browser:

1. Go to the PlayStation Store website and log in to your PSN account. 

2. Click on your Avatar at the top-right of the screen. 

3. Select Redeem Codes from the drop-down menu.

Select Redeem Codes from the drop-down menu

4. Carefully enter the 12-digit code, then hit Next. 

5. Confirm the product by clicking Add funds/Redeem/Confirm

6. Congratulations! The credit or content is now applied to your account.


REMINDERS: 

  1. When redeeming PSN codes, there's no need to add capital letters, blank spaces, or hyphens.
  2. If the purchase is not reflecting, please try the following:
    1. Redeeming via console > Restart your console
    2. Redeeming via web browser > Sign out of Account Management or exit PlayStation Store and sign back in to refresh your account.
  3. Visit the PlayStation Network Status page. Please wait until the lights are green before trying to enter the code.
  4. If your code is coming back as used or invalid, please follow the instructions from this article

Still having trouble redeeming your code? Check out the Fix Common Errors for PlayStation.

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